A:
1. Warranty Period: 12 months from the first day of receiving the goods.
2. Exchange: If the issue is confirmed to be a product defect, a brand new product will be shipped with your next order.
3. Refund: If requested by the customer, a refund can be issued for defective products (no product return required, but photos or videos must be provided as proof for warranty).
4. Timeliness: We will provide a solution to all after-sales issues within 48 hours.
